Delivery & Returns
Delivery
Standard Delivery Times
Orders for all stocked items are dispatched within 3–5 working days of purchase.
Delivery times may vary depending on your location.
Delivery is free and included in the price.
Returns
Returns & Refunds
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Customers are responsible for the return shipping costs for any items they wish to return.
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All items must be in their original, resalable condition.
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Please ensure all returned items are securely packaged to prevent damage during transit.
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All return parcels must be sent using a tracked and insured service.
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We cannot accept responsibility for items that are lost or damaged during return transit.
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Please ensure the returns form is included with your parcel; missing forms may delay or prevent your return from being processed.
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Refunds will be issued within 5–10 working days of receiving the returned items, provided they meet our return conditions.
Return Address
Returns Department
Woollands Farm
Oldhamstocks
Dunbar
TD13 5XW
United Kingdom
Tel: +44 (0)1368 860600